Delivery TimesUpdated 8 days ago

Short version
The delivery time of your order depends on the destination country.
In most cases, delivery takes 1–6 business days.

Delivery times by region

🇩🇪 Germany
– approx. 1–2 business days

🇦🇹 Austria
– approx. 2–3 business days

🇪🇺 Within the EU
– approx. 3–6 business days

Important notes

– The stated delivery times apply from the date of shipment.
– No deliveries are made on weekends or public holidays.
– In exceptional cases, such as high shipping volumes before Christmas, delivery times may be longer.

When will my order be shipped?

Orders are processed on business days and handed over to the shipping carrier as quickly as possible.
Once your order has been shipped, you will receive a shipping confirmation with a tracking number by email.

Frequently asked questions

Are Saturdays counted as business days?
No, Saturdays, Sundays, and public holidays are not considered business days.

What happens if my delivery is delayed?
During periods of high order volume (e.g. before Christmas), occasional delays may occur. In most cases, these resolve themselves within a few days.

Do you still need help?
If your order is taking significantly longer than stated, please contact us via the contact form and include the following information:

– Order number
– Destination country
– Order date