Shipping costs, delivery & customsUpdated 6 days ago

Short version
Your order is shipped from Germany.
Within the EU, no customs duties or import taxes apply.
For deliveries outside the EU, additional charges may apply depending on the destination country.

Shipping costs

You can find an overview of the current shipping costs for all countries in our shipping cost overview in the shop.
Shipping costs are always displayed before you complete your order at checkout.

Shipping & delivery area

– All orders are shipped from Germany.
– Deliveries within the EU are free of customs duties and import taxes.
– For deliveries outside the EU, customs duties, taxes, or import fees may apply.

These additional costs are not charged by us and must be paid by the recipient.

Deliveries outside the EU

For orders outside the EU, please note:

– Customs duties and import taxes are determined by the destination country
– We have no influence over these charges
– The shipping carrier or local customs office will usually contact you directly

Frequently asked questions

Do customs duties apply within the EU?
No, there are no customs duties or import taxes for deliveries within the EU.

Why do shipping costs vary by country?
Shipping costs depend on the destination country, parcel weight, and shipping provider.

Can I see the shipping costs before placing my order?
Yes, shipping costs are shown at checkout before you complete your purchase.

Do you still need help?
If you have questions about shipping or delivery, please contact us via the contact form and include the following information:

– Order number (if available)
– Destination country
– Your specific question about shipping